“If you aren’t embarrassed by the first version of your product, you shipped too late.”
— Reid Hoffman
“If you aren’t embarrassed by the first version of your product, you shipped too late.”
— Reid Hoffman
“Help each user personally. Sure that won’t scale to a very large size, but when a startup is just starting out, it really helps you have an advantage as a small and nimble company.”
— John Collison
“I watch virtually no TV. All my screen time is computer time for me. When I’m not doing that I’m reading or talking to my friends who I got to know through computers.”
— Patrick Collison
“My passion has been to build an enduring company where people were motivated to make great products. Everything else was secondary. Sure, it was great to make a profit, because that was what allowed you to make great products. But the products, not the profits, were the motivation. Sculley flipped these priorities to where the goal was to make money. It’s a subtle difference, but it ends up meaning everything: the people you hire, who gets promoted, what you discuss in meetings.
Some people say, “Give the customers what they want.” But that’s not my approach. Our job is to figure out what they’re going to want before they do. I think Henry Ford once said, “If I’d asked customers what they wanted, they would have told me, ‘A faster horse!’” People don’t know what they want until you show it to them. That’s why I never rely on market research. Our task is to read things that are not yet on the page.
Edwin Land of Polaroid talked about the intersection of the humanities and science. I like that intersection. There’s something magical about that place. There are a lot of people innovating, and that’ s not the main distinction of my career. The reason Apple resonates with people is that there’s a deep current of humanity in our innovation. I think great artists and great engineers are similar, in that they both have a desire to express themselves. In fact some of the best people working on the original Mac were poets and musicians on the side. In the seventies computers became a way for people to express their creativity. Great artists like Leonardo da Vinci and Michelangelo were also great at science. Michelangelo knew a lot about how to quarry stone, not just how to be a sculptor.
People pay us to integrate things for them, because they don’t have the time to think about this stuff 24/7. If you have an extreme passion for producing great products, it pushes you to be integrated, to connect your hardware and your software and content management. You want to break new ground, so you have to do it yourself. If you want to allow your products to be open to other hardware or software, you have to give up some of your vision.
At different times in the past, there were companies that exemplified Silicon Valley. It was HewlettPackard for a long time. Then, in the semiconductor era, it was Fairchild and Intel. I think that it was Apple for a while, and then that faded. And then today, I think it’s Apple and Google—and a little more so Apple. I think Apple has stood the test of time. It’s been around for a while, but it’s still at the cutting edge of what’s going on.
It’s easy to throw stones at Microsoft. They’ve clearly fallen from their dominance. They’ve become mostly irrelevant. And yet I appreciate what they did and how hard it was. They were very good at the business side of things. They were never as ambitious product-wise as they should have been. Bill likes to portray himself as a man of the product, but he’s really not. He’s a businessperson. Winning business was more important than making great products. He ended up the wealthiest guy around, and if that was his goal, then he achieved it. But it’s never been my goal, and I wonder, in the end, if it was his goal. I admire him for the company he built—it’s impressive—and I enjoyed working with him. He’s bright and actually has a good sense of humor. But Microsoft never had the humanities and liberal arts in its DNA. Even when they saw the Mac, they couldn’t copy it well. They totally didn’t get it.
I have my own theory about why decline happens at companies like IBM or Microsoft. The company does a great job, innovates and becomes a monopoly or close to it in some field, and then the quality of the product becomes less important. The company starts valuing the great salesmen, because they’re the ones who can move the needle on revenues, not the product engineers and designers. So the salespeople end up running the company. John Akers at IBM was a smart, eloquent, fantastic salesperson, but he didn’t know anything about product. The same thing happened at Xerox. When the sales guys run the company, the product guys don’t matter so much, and a lot of them just turn off. It happened at Apple when Sculley came in, which was my fault, and it happened when Ballmer took over at Microsoft. Apple was lucky and it rebounded, but I don’t think anything will change at Microsoft as long as Ballmer is running it.
I hate it when people call themselves “entrepreneurs” when what they’re really trying to do is launch a startup and then sell or go public, so they can cash in and move on. They’re unwilling to do the work it takes to build a real company, which is the hardest work in business. That’s how you really make a contribution and add to the legacy of those who went before. You build a company that will still stand for something a generation or two from now. That’s what Walt Disney did, and Hewlett and Packard, and the people who built Intel. They created a company to last, not just to make money. That’s what I want Apple to be.
I don’t think I run roughshod over people, but if something sucks, I tell people to their face. It’s my job to be honest. I know what I’m talking about, and I usually turn out to be right. That’s the culture I tried to create. We are brutally honest with each other, and anyone can tell me they think I am full of shit and I can tell them the same. And we’ve had some rip-roaring arguments, where we are yelling at each other, and it’s some of the best times I’ve ever had. I feel totally comfortable saying “Ron, that store looks like shit” in front of everyone else. Or I might say “God, we really fucked up the engineering on this” in front of the person that’s responsible. That’s the ante for being in the room: You’ve got to be
able to be super honest. Maybe there’s a better way, a gentlemen’s club where we all wear ties and speak in this Brahmin language and velvet code-words, but I don’t know that way, because I am middle class from California.
I was hard on people sometimes, probably harder than I needed to be. I remember the time when Reed was six years old, coming home, and I had just fired somebody that day, and I imagined what it was like for that person to tell his family and his young son that he had lost his job. It was hard. But somebody’s got to do it. I figured that it was always my job to make sure that the team was excellent, and if I didn’t do it, nobody was going to do it.
You always have to keep pushing to innovate. Dylan could have sung protest songs forever and probably made a lot of money, but he didn’t. He had to move on, and when he did, by going electric in 1965, he alienated a lot of people. His 1966 Europe tour was his greatest. He would come on and do a set of acoustic guitar, and the audiences loved him. Then he brought out what became The Band, and they would all do an electric set, and the audience sometimes booed. There was one point where he was about to sing “Like a Rolling Stone” and someone from the audience yells “Judas!” And Dylan then says, “Play it fucking loud!” And they did. The Beatles were the same way. They kept evolving, moving, refining their art. That’s what I’ve always tried to do—keep moving. Otherwise, as Dylan says, if you’re not busy being born, you’re busy dying.
What drove me? I think most creative people want to express appreciation for being able to take advantage of the work that’s been done by others before us. I didn’t invent the language or mathematics I use. I make little of my own food, none of my own clothes. Everything I do depends on other members of our species and the shoulders that we stand on. And a lot of us want to contribute something back to our species and to add something to the flow. It’s about trying to express something in the only way that most of us know how—because we can’t write Bob Dylan songs or Tom Stoppard plays. We try to use the talents we do have to express our deep feelings, to show our appreciation of all the contributions that came before us, and to add something to that flow. That’s what has driven me.”
— Steve Jobs
“Without passion, you don’t have energy. Without energy, you have nothing.”
— Warren Buffet
“In my whole life, I have known no wise people (over a broad subject matter area) who didn’t read all the time — none, zero. You’d be amazed at how much Warren reads–and at how much I read. My children laugh at me. They think I’m a book with a couple of legs sticking out.”
— Charlie Munger
“You must own everything in your world. There is no one else to blame.”
— Jocko Willink
“Look back at your life. It’s always the hardest times that made you who you are.”
— Casey Neistat
“If Jesus didn’t rise from the dead, all bishops, priests, and Christian ministers should go home and get honest jobs, and all the Christian faithful should leave their churches immediately.
As Paul himself put it: “If Jesus is not raised from the dead, our preaching is in vain and we are the most pitiable of men.” It’s no good, of course, trying to explain the Resurrection away or rationalize it as a myth, a symbol, or an inner subjective experience. None of that does justice to the novelty and sheer strangeness of the biblical message.
It comes down finally to this: if Jesus was not raised from death, Christianity is a fraud and a joke. But if he did rise from death, then Christianity is the fullness of God’s revelation, and Jesus must be the absolute center of our lives. There is no third option.”
— Bishop Robert Barron
Let me share with you my favorite quote about Easter or the Resurrection of Jesus from William Lane Craig, one of the foremost Christian philosophers and theologians of our age:
Most people probably think that the resurrection of Jesus is something you just believe in, by faith or not, but there are actually three established facts recognized by the majority of New Testament historians today, which I believe are best explained by the resurrection of Jesus.
Fact #1: On the Sunday after His crucifixion, Jesus’ tomb was discovered empty by a group of His women followers.
According to Jacob Kremer, an Austrian specialist, “By far most scholars hold firmly to the reliability of the biblical statements about the empty tomb.”
Fact #2: On separate occasions, different individuals in groups experienced appearances of Jesus alive after his death.
According to the prominent New Testament critic Gerd Lüdemann, “It may be taken as historically certain that the disciples had experiences after Jesus’ death in which Jesus appeared to them as the risen Christ.” These appearances were witnessed not only by believers, but also by unbelievers, skeptics, and even enemies.Fact #3: The original disciples suddenly came to believe in the resurrection of Jesus despite having every predisposition to the contrary.
Jews had no belief in a dying, much less rising, Messiah. And Jewish beliefs about the afterlife prohibited anyone’s rising from the dead before the resurrection at the end of the world. Nevertheless, the original disciples came to believe so strongly that God had raised Jesus from the dead that they were willing to die for the truth of that belief. N.T. Wright, an eminent New Testament scholar, concludes, “That is why, as a historian, I cannot explain the rise of early Christianity unless Jesus rose again, leaving an empty tomb behind him.”
Attempts to explain away these three great facts—like the disciples stole the body or Jesus wasn’t really dead—have been universally rejected by contemporary scholarship. The simple fact is that there just is no plausible, naturalistic explanation of these facts. And therefore it seems to me the Christian is amply justified in believing that Jesus rose from the dead and was who he claimed to be.